Oppføringer av brynjar@infosoft.no

Reduced functionality 2021-08-31 (Resolved)

Operational problems related to payment agreements We are now experiencing some operational problems related to payment agreements: Some of the problems concern OCR imports and the creation of new agreements. We are working hard to correct mistakes. We apologize for any inconvenience this may cause.  

Reduced functionality 2020-03-17

Some customers may have experienced a performance degradation between 03.47 CET and 07.46 CET. We have analyzed for the root cause and we see that the API has not responded as expected, so we have adjusted the setup for diagnosis so that we get more accurate information about the error should it occur again.

Reduced functionality 2020-03-02

Some customers are currently experiencing a performance degradation related to listing and searching for subscribers. The degradation is caused by the underlying database not performing as expected. We have started work to mitigate the issue, and are analysing the root cause in parallel.  

Error messages 2020-02-24

Problems opening subscriber Some people experience problems opening subscribers. We are trying to reproduce the problem and we are looking for errors. The error was first detected 2020-02-22 13:00 CET  and the last recorded occurence is 2020-02-23 18.15 CET.